For laboratory research use onlyNot for human or animal use
FAQ

Questions, answered.

Short answers about ordering, documentation, accounts, and intended research use.

What are the products intended for?

Laboratory research and analytical use only. They are not intended for human or animal consumption or therapeutic use.

How do I find a COA or analytical report?

Open the Lab Results page and match the batch identifier on the product or packaging to the corresponding document.

How do I contact support about an order?

Use the Contact page and include your order number and the email address used at checkout.

Do I need an account?

An account is useful for order history and faster checkout, but you can configure WooCommerce to allow guest checkout if you prefer.

Common Questions

Where can I find product details?

Product availability, ingredients, and specifications are listed on each product page before checkout.

Are certificates of analysis available?

Certificates of analysis are provided where available, with testing details linked from the relevant product page.

How are orders packaged?

Orders are shipped in discreet packaging, with tracking details sent after fulfillment.

How should products be stored?

Store products in a cool, dry place away from direct sunlight, following the label instructions.

When will my order arrive?

Shipping times vary by destination. Current delivery estimates appear during checkout.

How can I contact Grey Alien Labs?

Contact our team through the contact form with your order number and product details.